June 19 2018
The Mirage, Las Vegas, NV

CCW Excellence Awards

2018 Awards Categories

The CCW Excellence Awards honor, recognize and promote the most innovative contact center solutions and individuals over the past year. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions. See photos from last year.

Join us during the awards gala on Tuesday, June 19, 2018 from 6:30PM-9:00PM as winners are recognized for their unique achievements.

2018 Award Categories:

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Customer Contact Leader of the Year

End User Category

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Best in Class Contact Center (Under 99 seats)

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Best in Class Contact Center (100-199 Seats)

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Best in Class Contact Center (200+ seats)

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Best Training & Development Program

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Best Contact Center Culture

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Best in Class Omni Channel Experience

Vendor Category

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Omni Channel Provider of the Year

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CRM Provider of the Year

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Outsourcing Provider of the Year

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Workforce Optimization Provider of the Year

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NextGen Innovation of the Year

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Best Training & Development Program

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For questions email awards@customercontactweek.com