Welcome to the Call Center Week Excellence Awards
The Call Center Week Excellence Awards honor, recognize and promote the most innovative contact center solutions and individuals over the past year. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of contact center functions.
For the second year, we are elevating the awards ceremony into an evening function with live entertainment provided by Motivational Humorist Comedian Jody Urquhart, cocktail hour followed by a 3-course dinner.
Purchase your Gala Pass
Finalists & Winners Announcement
- View the 2016 Finalist! - Congratulations:)
- Winners Announcement: during the Call Center Week Excellence Awards Gala taking place Tuesday, June 28th.
2016 Awards Categories:
- Best Contact Center Leader of the Year
- Best in Class Contact Center (Under 99 Seats)
- Best in Class Contact Center (100-199 Seats)
- Best in Class Contact Center (200+ Seats)
- Best Training & Development Program
- Best Use of Voice of the Customer
- Best Contact Center Culture
- Best Corporate Social Responsibility Program
- VENDOR CATEGORY: Best Outsourced Provider
- VENDOR CATEGORY: Best Technology Solution Provider