June 28, 2016 - The Mirage, Las Vegas, Nevada

Contact us: 1-800-882-8684

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Welcome to the Call Center Week Excellence Awards

The Call Center Week Excellence Awards honor, recognize and promote the most innovative contact center solutions and individuals over the past year. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of contact center functions.

Download the Awards Applications!

Important Dates:

  • Applications Due: Friday, March 18th
  • Finalist Announcement: First week in May
  • Winners Announcement: Tuesday, June 28th at The Mirage in Las Vegas

2015 Call Center Week Excellence Awards Judges

2016 Awards Categories:

Individual Awards

  •   Best Contact Center Leader of the Year

Company Awards

  •   Best in Class Contact Center (Under 99 Seats)
  •   Best in Class Contact Center (100-199 Seats)
  •   Best in Class Contact Center (200+ Seats)
  •   Best Training & Development Program
  •   Best Use of Voice of the Customer
  •   Best Contact Center Culture
  •   Best Corporate Social Responsibility Program
  •   VENDOR CATEGORY: Best Outsourced Provider
  •   VENDOR CATEGORY: Best Technology Solution Provider

2013 Awards video

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Questions

 

awards@callcenterweek.com
1-800-882-8684