Call Center Awards

June 11, 2014

Mandalay Bay, Las Vegas, NV

Call Center Week is Home to the Prestigious Call Center Week Excellence Award 

Call center management is about consistently evolving to exceed the expectations and desires of your customers; there is no such thing as “good enough.” The Call Center Excellence Awards held in conjunction with the 15th Annual Call Center Week at Mandalay Bay in Las Vegas, NV, honor those who think—and act—in accordance with the mindset that one can never reach an apex in customer service. 

The 2014 Call Center Week Excellence Awards honor, recognize and promote the most innovative call center solutions and individuals over the past year. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.

Join us during the awards Luncheon on Wednesday, June 11, 2014 as winners are recognized for their unique achievements. Don’t miss your opportunity to meet with current and future leaders in call center excellence. Download the Applications

2014 Award Categories:

  • Best in Class Call Center (Over 200 Staff)
  • Best in Class Call Center (Under 200 Staff)
  • Best Outsourced Provider - Vendor Category
  • Best Technology Solution Provider - Vendor Category
  • Voice of the Customer
  • Creating a Culture
  • Best Learning & Development Program
  • Call Center Leader of the Year
  • Best New Mobile Customer Strategy
  • Best Social Customer Care Program – NEW
  • Corporate Social Responsibility Award – NEW
  • New Rising Star Award - NEW

2014 Deadlines:

  • Applications Due: April 18, 2014 - WE HAVE EXTENDED THE DEADLINE

  • Finalist Announcement: Last Week in May

  • Winners Announcement: June 11, 2014 during the Awards Ceremony Luncheon

Finalists will be contacted via email and phone the last week in May. Winners will be asked to take part in the winners panel during in the presentation theater on Thursday, June 12th at 2:30PM. In order to win, finalists must be an attendee at Call Center Week.

2014 Awards Sponsor: