June 28, 2016 - The Mirage, Las Vegas, Nevada

Contact us: 1-800-882-8684

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Welcome to the Call Center Week Excellence Awards

The Call Center Week Excellence Awards honor, recognize and promote the most innovative contact center solutions and individuals over the past year. The awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of contact center functions.

Award Applications will be released in January, 2016. Please stay tuned for more information and for questions, email awards@callcenterweek.com.

2015 Call Center Week Excellence Awards Judges

2016 Awards Categories:

Individual Awards

  •   Best Supervisor of the Year
  •   Best Contact Center Leader of the Year

Company Awards

  •   Best in Class Contact Center (Under 99 Seats)
  •   Best in Class Contact Center (100-199 Seats)
  •   Best in Class Contact Center (200+ Seats)
  •   Best Training & Development Program
  •   Best Use of Voice of the Customer
  •   Best Contact Center Culture
  •   Best Marketing Team that Supports Customer Service
  •   Best IT Team for Driving Customer-Centricity & Technology Integration
  •   VENDOR CATEGORY: Best Outsourced Provider
  •   VENDOR CATEGORY: Best Technology Solution Provider
  •   VENDOR CATEGORY: Best New Technology Solution (nominated by end-user)

2013 Awards video

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Questions

 

awards@callcenterweek.com
1-800-882-8684